Returns and refunds
Return Policy
We sell food, so returns work a little differently. Here is how we make things right.
Opened packs
For hygiene and food-safety reasons, we cannot take back food once a pack has been opened.
Damaged, wrong or missing items
- Tell us within 48 hours of delivery.
- Send a photo of the pack and of the outer box.
- We will send a replacement or refund you, whichever you prefer.
Refunds
Approved refunds go back to your original payment method within 7 business days. Your bank may take a few more days to show it.
Cancellations
You can cancel for a full refund any time before your order is dispatched. Once it has left us, it can no longer be cancelled.
Contact
Our phone number and email will be listed here shortly.